The Ublives RedLight Torch1 uses advanced LED light therapy technology to penetrate deep into the skin, muscles, and tissues. The specific wavelength of red light helps to stimulate cellular repair and reduce inflammation, providing effective and natural pain relief for various conditions like muscle stiffness, joint pain, and arthritis.

The Ublives RedLight Torch1 uses advanced LED light therapy technology to penetrate deep into the skin, muscles, and tissues. The specific wavelength of red light helps to stimulate cellular repair and reduce inflammation, providing effective and natural pain relief for various conditions like muscle stiffness, joint pain, and arthritis.

The red light therapy from the Ublives RedLight Torch1 helps to increase blood circulation, which delivers more oxygen and nutrients to the damaged tissues. This accelerated healing process helps to reduce recovery time after injuries, surgeries, or intense physical activities, making it an excellent choice for athletes and fitness enthusiasts.

The Ublives RedLight Torch1 is powered by a Type-C charged 2000mAh battery, providing up to 100 minutes of usage on a full charge. With a maximum usage time of 20 days on a full charge(Use for 5 minutes a day), you can enjoy long-lasting therapy sessions without worrying about frequent charging.

Yes, the Ublives RedLight Torch1 is designed with safety in mind. It uses non-invasive LED light therapy, which is generally considered safe for most people. The device has been tested and complies with relevant safety standards. However, it's always recommended to follow the usage instructions and consult with a healthcare professional if you have any specific health concerns.

Absolutely! The red light therapy provided by the Ublives RedLight Torch1 has been shown to benefit skin health. It can help to reduce signs of aging, improve skin texture, and promote collagen production. Regular use may lead to healthier, more vibrant skin.

Each therapy session with the Ublives RedLight Torch1 lasts for 5 minutes, thanks to the 5-minute auto-off feature. This ensures that you get the optimal therapy time without overuse, making it convenient to incorporate into your daily routine.

The Ublives RedLight Torch1 stands out due to its compact size, portability, and efficient design. It combines powerful LED light therapy with a user-friendly experience, making it accessible for everyday use. The device also offers a good balance between performance and affordability, providing excellent value for users seeking effective light therapy.

We are as excited as you are to see that you receive the new products. The shipping time may vary, but we ensure that you will receive your order as soon as possible. Before shipment, please allow 1 - 3 business days for our warehouse to process your order. Standard shipping (free of shipping fees) is handled by USPS and usually takes 5 - 7 business days, while expedited shipping may take 2 - 4 business days, depending on your location.

*Please note that the processing time of the carrier may affect these time frames.

If you are not at your delivery address when the order arrives, you can check in "Order Tracking", contact the carrier and provide the tracking number, and request to have it held at the nearest local location.

At Ublives, we're not just a brand, but your dedicated partner. Your experience is our absolute top priority. We're so certain about the quality of our products that we happily offer a 30-day free refund service.Simply head over to the "Refund Policy" section on our website.

Our team is always here, ready to provide you with personalized and top-notch customer service. We strive to make every step of your shopping process smooth, enjoyable and completely satisfactory. Because when you choose Ublives, you're choosing a brand that truly cares about you and your needs.

If you have any questions or need assistance, feel free to contact us at support@ublives.com.

Yes, dear customer, we've got you covered globally with three strategically placed warehouses in the United States, Hong Kong (China), and France. When you place an international order, we'll carefully select the warehouse nearest to you to ensure the quickest and most efficient delivery.

Typically, the international shipping process takes around 10 to 18 business days. But we don't stop there. We're constantly looking for ways to enhance your experience, and that's why we're actively planning to open even more warehouses, all with the aim of serving you better and making your shopping journey with us as seamless and delightful as possible.

1.You can check the status on the "Order Tracking" page

2. Once your order is shipped, you will receive an email from us. This email contains the tracking information for your packages and the website on which you can trace your order.If your package is delayed or if you can't find any information, please contact our customer service email support@ublives.com with your order number and we will assist you in tracking your shipment.

We understand that sometimes you might need to make changes to your order. Here's what you can do:

1.Order Cancellation

If your order has not been processed yet, you may be able to cancel it. Please contact our customer service team as soon as possible at customer.support@ublives.com. We will do our best to assist you with the cancellation process.

2.Changing Shipping Address

If your order is still in the processing stage, you can request a change of shipping address. Please reach out to our customer service team with your order number and the new shipping address. We will try to update the address for you, but please note that once the order has been shipped, it may not be possible to change the delivery location.

Your Ublives product comes with a one-year warranty for any manufacturing defects. If your product fails within one year from the date of purchase due to a defect in materials or workmanship, we will repair or replace the product free of charge after our expert technicians inspect the device. We will also cover the shipping costs if you need to send your device back to us for repair.

This warranty excludes:
- Normal wear and tear or cosmetic damage.
- Products or accessories not used in accordance with the user manual.
- Products misused or modified in any way.
- Products repaired by the user or anyone other than an authorized service representative of Ublives.
- Products that are dropped or damaged due to user error.
- Use of unauthorized, non-Ublives chargers.
- Units not used in accordance with Ublives care instructions.
- Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises.
- Products purchased from an unauthorized retailer.