Shipping Policy

At UBLIVES, we understand the importance of timely and reliable shipping when it comes to delivering our recovery boots to our valued customers. That's why we have implemented a comprehensive shipping policy to ensure a smooth and efficient delivery process.

Shipping Methods:

We offer various shipping methods to accommodate different customer needs. Our standard shipping option is available for free and typically takes 5-7 business days for delivery. For those who require their recovery boots sooner, we also offer expedited shipping options at an additional cost. These expedited shipping methods include 2-day and overnight delivery.

Shipping Rates:

Our shipping rates are calculated based on the weight and dimensions of the package, as well as the destination address. To provide our customers with the most accurate shipping rates, we use real-time shipping calculators that take into account the carrier's rates and any applicable discounts.

Tracking Information:

Once your order has been processed and shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your package and estimate its arrival date. We partner with reputable shipping carriers to ensure reliable tracking information and timely updates.

International Shipping:

UBLIVES is proud to offer international shipping to customers around the world. However, please note that international shipping rates and delivery times may vary depending on the destination country and any customs regulations. It is the customer's responsibility to be aware of and comply with any import duties or taxes imposed by their country's customs authorities.

Shipping Restrictions:

While we strive to provide shipping services to as many customers as possible, there may be certain restrictions in place due to legal or logistical reasons. We are unable to ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If you have any concerns about the shipping availability to your specific address, please contact our customer support team for assistance.

Lost or Damaged Packages:

In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund, depending on the circumstances. It is important to notify us within a reasonable timeframe to facilitate the claims process with the shipping carrier.

For any further questions or inquiries regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the best possible shipping experience for your UBLIVES recovery boots.